Loaner Hearing Aids in Wilmington & Southport, NC

When your hearing aids need to be sent to the manufacturer for repair, you shouldn’t have to go days or weeks without hearing clearly. At Excel Audiology, we provide loaner hearing aids to our patients while their devices are out for service.

Why Loaner Hearing Aids Matter

We understand how disorienting it can be to suddenly lose access to the hearing technology you’ve become accustomed to. Communication becomes harder. Social situations become stressful. Safety can even be a concern in environments where hearing clearly is important.

Loaner hearing aids ensure that your daily life remains as uninterrupted as possible while your devices are being professionally repaired. You shouldn’t have to put your hearing on hold.

How It Works

When we determine that your hearing aids need to be sent to the manufacturer for service, we will:

  • Arrange the manufacturer repair on your behalf
  • Fit you with a suitable loaner device from our office stock
  • Ensure the loaner is as comfortable and functional as possible for your degree of hearing loss
  • Contact you when your repaired devices are back and ready for pick-up

Contact us for current loaner availability when your repair is needed.

Preventing Repairs in the First Place

The best way to avoid being without your hearing aids is regular maintenance. We offer free hearing aid cleaning at both of our locations — a quick, complimentary service that catches minor issues before they become major repairs.