Jason Rickman, Au.D.

Wilmington and Southport's trusted Audiologists

Hear More • Engage More

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Carol Anne Ford, Au.D.

Jason Rickman, Au.D.

Carol Anne Ford, Au.D.

A Modern Approach To Hearing Healthcare

Jason Rickman, Au.D and Carol Anne Ford, Au.D. are experts in hearing care and have been providing comprehensive hearing services to southeast North Carolina for many years. At Excel Audiology we aim to provide modern hearing solutions that keep you engaged and active. This is done through individualized care that prioritizes meeting specific needs and a truly customized hearing experience.

Hearing Aid Services

In addition to offering various hearing aid options, we also provide hearing aid services to ensure your device is a perfect fit and continues to work optimally. This includes conducting real ear measurements to customize hearing aids to your specific preferences. We program your hearing aids with the optimal settings that support great sound quality. When you receive your device, we take the time to show you how to best use, care, and maintain your hearing aids.

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Hearing Evaluations

We provide a range of services that diagnose, treat, and maintain your hearing health. This includes high quality diagnostic testing. Testing involves noninvasive and painless processes that identify hearing loss, the degree of impairment, and specific type that you may be experiencing. At our hearing center we use a few different tests to closely assess your ears and hearing. This includes tympanometry, sound, and speech testing which comprehensively measure your hearing capacity in both ears.

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Tinnitus Management

Tinnitus can be debilitating. One of the most common symptoms of hearing loss, tinnitus describes the buzzing or ringing like noise experienced in one or both ears. It can occur regularly, taking a toll on sleep and disrupting daily life. Dr. Rickman provides informed care for people navigating tinnitus. In addition to diagnosing and treating hearing loss which is most often the underlying condition triggering tinnitus, we provide strategies and resources on effective ways to alleviate tinnitus.

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Latest Hearing Technology

At Excel Audiology, we offer the latest hearing aid technology from major manufacturers. Hearing aids now offer powerful technology in modern designs. With rechargeable options, Bluetooth connectivity, remote programming, and tinnitus features, hearing aids bring significant benefits to users. In addition to improving cognitive abilities and communication, hearing aids offer features to help wearers stay safe and healthy.

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Hearing Protection

Environmental exposure to loud noise, infrequently or consistently, is a major cause of hearing loss. Loud noise can damage the hair cells in the inner ear which are critical for processing soundwaves. As personal audio devices have become integral to daily living, the risk of developing hearing loss has increased. Being proactive about protecting your hearing can significantly reduce this risk and maintain quality hearing. At Excel Audiology we provide custom hearing protection that protects the ears from the impact of loud noise. Our services include taking custom molds of your ears to create ear pieces that comfortably fit and provide effective protection from the hazards of loud noise.

Lyric Hearing Aids

Lyric was designed to remain out of sight and out of mind. Because it is placed deep inside the ear canal, Lyric is the first and only 100% invisible hearing aid. Its ultra-low power consumption allows you to wear Lyric around the clock for months at a time without taking it out.

Auditory Processing Disorder (APD) Testing

Prioritize Your Hearing Health!

Prioritizing your hearing health can change your life. Treating hearing loss drastically enhances hearing and communication which has far-reaching effects on all aspects of life. Strengthened communication offers countless benefits including: improves relationships, enriches social life, boosts confidence, and fully supports people navigating daily life independently. This is great for overall health, longevity, and quality of life!

The first step is simple. Contact us today to schedule a consultation appointment! Your consultation will include a hearing exam that establishes your hearing needs. We are here to guide you through the process of tending to your hearing health.

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audiological test results showing frequencies heard

Excel Audiology is absolutely a 5 star business! Jason is professional, very knowledgeable and patient with his clients. I am the caregiver for an elderly woman I take to Excel on a regular basis. She loves her hearing aides and is also very impressed with the manor in which Jason runs his business! If I ever need a hearing device, this is most definitely where I would go! Oh & his prices are great as well!
K L

I recently was examined by Jason Rickman, Au. D. and I was very pleased with his thorough testing and professionalism. The results were that my hearing is normal and I did not require hearing aids. A few years ago, my husband surprised me and went on his own to Jason to have his hearing tested after our daughters and I told him we thought he might have a problem. Thankfully, Jason fitted him with hearing aids and now the TV is no longer blasting and his hearing is so much better. If anyone wants to have their hearing checked and/or think they may have a hearing problem, I highly recommend Jason at Excel Audiology.
Joannę R.

Very knowledgeable and friendly. Really cares about his patients.
Jeff S.

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I recently was examined by Jason Rickman, Au. D. and I was very pleased with his thorough testing and professionalism. The results were that my hearing is normal and I did not require hearing aids. A few years ago, my husband surprised me and went on his own to Jason to have his hearing tested after our daughters and I told him we thought he might have a problem. Thankfully, Jason fitted him with hearing aids and now the TV is no longer blasting and his hearing is so much better. If anyone wants to have their hearing checked and/or think they may have a hearing problem, I highly recommend Jason at Excel Audiology.
Joannę R.

Excel Audiology is absolutely a 5 star business! Jason is professional, very knowledgeable and patient with his clients. I am the caregiver for an elderly woman I take to Excel on a regular basis. She loves her hearing aides and is also very impressed with the manor in which Jason runs his business! If I ever need a hearing device, this is most definitely where I would go! Oh & his prices are great as well!
K L

Very knowledgeable and friendly. Really cares about his patients.
Jeff S.

Schedule an Appointment