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Excel Audiology provides modern, individualized hearing care to keep you connected and active in Wilmington & Southport, NC.

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Wilmington and Southport’s Trusted Audiologists

A Modern Approach To Hearing Healthcare

Jason Rickman, Au.D. and Carol Anne Ford, Au.D. are experts in hearing care and have been providing comprehensive hearing services to southeast North Carolina for many years. At Excel Audiology we aim to provide modern hearing solutions that keep you engaged and active — through individualized care that prioritizes your specific needs and a truly customized hearing experience.

Jason Rickman, Au.D.
Jason Rickman, Au.D.Doctor of Audiology
Carol Anne Ford, Au.D.
Carol Anne Ford, Au.D..Doctor of Audiology

Hearing Evaluations

Hearing Evaluations

Comprehensive diagnostic testing — including audiometric, tympanometry, and speech testing — to accurately identify the type and degree of your hearing loss.
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Hearing Aid Services

Hearing Aid Services

We offer the latest hearing technology fit and programmed to your preferences, with real ear measurement for a truly customized experience.
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Tinnitus Management

Tinnitus Management

Dr. Rickman provides informed care for tinnitus — diagnosing the underlying hearing loss and offering effective strategies to reduce the impact on daily life.
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Hearing Protection

Hearing Protection

Custom-molded ear protection for occupational noise, shooting sports, musicians, and everyday loud environments.
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Prioritize Your Hearing Health

Treating hearing loss can change your life. Better hearing strengthens communication, enriches relationships, boosts confidence, and supports you in navigating daily life independently — improving overall health and quality of life. The first step is simple: schedule a consultation with our team. We’ll assess your hearing and guide you through every step of the process.

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Excel Audiology front desk

What Our Patients Are Saying

Average Star Rating:
Rated 5 out of 5
Excel Audiology is absolutely a 5 star business! Jason is professional, very knowledgeable, and patient with his clients. I am the caregiver for an elderly woman I take to Excel on a regular basis. She loves her hearing aides and is also very impressed with the manor in which Jason runs his business! If I ever need a hearing device, this is most definitely where I would go! Oh & his prices are great as well!
I recently was examined by Jason Rickman, Au. D. and I was very pleased with his thorough testing and professionalism. The results were that my hearing is normal and I did not require hearing aids. A few years ago, my husband surprised me and went on his own to Jason to have his hearing tested after our daughters and I told him we thought he might have a problem. Thankfully, Jason fitted him with hearing aids and now the TV is no longer blasting and his hearing is so much better. If anyone wants to have their hearing checked and/or think they may have a hearing problem, I highly recommend Jason at Excel Audiology.
Very knowledgeable and friendly. Really cares about his patients.
Wilmington Reviews
Southport Reviews
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Personalized Hearing Care, Every Step of the Way

  • Complimentary comprehensive hearing evaluations to find the root cause of your hearing problems
  • Relationships with the most innovative hearing aid manufacturers, to offer the most advanced hearing technology
  • Comprehensive hearing aid fittings, programming, and follow-up care
  • Variety of options including extended wear and custom-fitted hearing aids
  • Ongoing support from your local audiologists

Why Treating Hearing Loss Matters

Hearing health is about more than just hearing — it’s about protecting your overall well-being.

Linked to
Cognitive Decline

Untreated hearing loss has been linked to a faster rate of cognitive decline and memory loss.

May Reduce
Dementia Risk

Studies show that addressing hearing loss may help reduce the risk of dementia.

Better Communication, Better Quality of Life

Improved hearing helps you stay connected to the people and moments that matter most.

The Latest from Excel Audiology

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Going to Movie Theaters with Hearing Aids

April 7, 2026

Going to the movies is a beloved pastime for many people. The excitement of seeing the latest blockbuster on the big screen, the smell of buttery popcorn, and the shared experience with friends and family make it a special outing. However, for those wearing hearing aids, a trip to the theater can pose some unique

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How to Protect One’s Hearing at Concerts

April 7, 2026

Concerts are known for their loud and dynamic soundscapes. Unfortunately, exposure to high decibel levels can harm a person’s hearing. Prolonged exposure to sounds over 85 decibels can cause hearing loss. Concerts often exceed this threshold, reaching levels between 100 and 120 decibels. It is critical to be aware of these risks to take appropriate

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Custom vs. Off-the-Shelf Hearing Aids and What You Need to Know

April 7, 2026

Choosing the right hearing aid is an important decision for anyone experiencing hearing loss. There are two main types of hearing aids available: custom and off-the-shelf. Each has its own set of advantages and disadvantages. Understanding Custom Hearing Aids Custom hearing aids are designed specifically for the wearer. They are made to fit the unique