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Excel Audiology provides modern, individualized hearing care to keep you connected and active in Wilmington & Southport, NC.

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Wilmington and Southport’s Trusted Audiologists

A Modern Approach To Hearing Healthcare

Jason Rickman, Au.D. and Carol Anne Ford, Au.D. are experts in hearing care and have been providing comprehensive hearing services to southeast North Carolina for many years. With offices in Wilmington and Southport, Excel Audiology serves patients throughout New Hanover, Brunswick, and Pender counties, including Wilmington, Wrightsville Beach, Carolina Beach, Kure Beach, Leland, Hampstead, Southport, Oak Island, St. James, Boiling Spring Lakes, Bald Head Island, and Bolivia.
At Excel Audiology, our Carolina, provide modern hearing aids and personalized hearing solutions to help you stay engaged and active. We tailor your hearing care to your specific needs, ensuring a comfortable, customized hearing experience.

Jason Rickman, Au.D.
Jason Rickman, Au.D.Doctor of Audiology
Carol Anne Ford, Au.D.
Carol Anne Ford, Au.D..Doctor of Audiology

Hearing Evaluations

Hearing Evaluations

Comprehensive diagnostic testing — including audiometric, tympanometry, and speech testing — to accurately identify the type and degree of your hearing loss.
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Hearing Aid Services

Hearing Aid Services

We offer the latest hearing technology fit and programmed to your preferences, with real ear measurement for a truly customized experience.
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Tinnitus Management

Tinnitus Management

Dr. Rickman provides informed care for tinnitus — diagnosing the underlying hearing loss and offering effective strategies to reduce the impact on daily life.
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Hearing Protection

Hearing Protection

Custom-molded ear protection for occupational noise, shooting sports, musicians, and everyday loud environments.
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Prioritize Your Hearing Health

Treating hearing loss can change your life. Better hearing strengthens communication, enriches relationships, boosts confidence, and supports you in navigating daily life independently — improving overall health and quality of life. The first step is simple: schedule a consultation with our team. We’ll assess your hearing and guide you through every step of the process.

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Excel Audiology front desk

What Our Patients Are Saying

Average Star Rating:
Rated 5 out of 5
Excel Audiology is absolutely a 5 star business! Jason is professional, very knowledgeable, and patient with his clients. I am the caregiver for an elderly woman I take to Excel on a regular basis. She loves her hearing aides and is also very impressed with the manor in which Jason runs his business! If I ever need a hearing device, this is most definitely where I would go! Oh & his prices are great as well!
I recently was examined by Jason Rickman, Au. D. and I was very pleased with his thorough testing and professionalism. The results were that my hearing is normal and I did not require hearing aids. A few years ago, my husband surprised me and went on his own to Jason to have his hearing tested after our daughters and I told him we thought he might have a problem. Thankfully, Jason fitted him with hearing aids and now the TV is no longer blasting and his hearing is so much better. If anyone wants to have their hearing checked and/or think they may have a hearing problem, I highly recommend Jason at Excel Audiology.
Very knowledgeable and friendly. Really cares about his patients.
Wilmington Reviews
Southport Reviews
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Personalized Hearing Care, Every Step of the Way

  • Complimentary comprehensive hearing evaluations to find the root cause of your hearing problems
  • Relationships with the most innovative hearing aid manufacturers, to offer the most advanced hearing technology
  • Comprehensive hearing aid fittings, programming, and follow-up care
  • Variety of options including extended wear and custom-fitted hearing aids
  • Ongoing support from your local audiologists

Why Treating Hearing Loss Matters

Hearing health is about more than just hearing — it’s about protecting your overall well-being.

Linked to
Cognitive Decline

Untreated hearing loss has been linked to a faster rate of cognitive decline and memory loss.

May Reduce
Dementia Risk

Studies show that addressing hearing loss may help reduce the risk of dementia.

Better Communication, Better Quality of Life

Improved hearing helps you stay connected to the people and moments that matter most.

The Latest from Excel Audiology

Ear Feels Full and Muffled With No Earwax? Clogged Ear Relief

October 1, 2026

When one ear feels stuffed and voices start to sound far away, earwax is the usual suspect. But a clogged ear can linger even when there’s no wax in sight. At Excel Audiology, Jason Rickman, Au.D., FAAA, CCC-A, and Carol Anne Ford, Au.D., CCC-A, help patients at our Wilmington and Southport offices understand what is

A woman with blonde hair touches her ear and looks to the side, appearing thoughtful. She wears a gray cardigan and sits indoors with a blurred background.

Why Hearing Aids Whistle and Effective Ways to Stop Feedback

September 13, 2026

A sudden, high-frequency whistle from your hearing aid can trigger immediate annoyance and disrupt communication if left uncorrected. Our clinical team will evaluate your hearing aid to discover whether loose fit, earwax buildup, gain levels, aged tubing, or hardware defects cause the noise. Discover the biological and mechanical drivers of feedback, along with safe home-troubleshooting

A person wearing a black hat adjusts a hearing aid behind their ear. Their hand is near the device, and curly hair partially covers the ear.

Understanding Difficulty Hearing in Restaurants and Finding Real Relief

September 6, 2026

Restaurant conversations can be difficult to follow when environmental noise competes with your focus and hearing. Our clinical team can evaluate hearing across quiet settings and background-noise environments to pinpoint specific auditory challenges. After uncovering the precise factors driving your difficult hearing, our team helps you select individualized auditory solutions. Why Can I Hear Normally